At Ballu Baby, we believe that every baby deserves the best in comfort, style, and care. We are committed to creating high-quality, cozy, and practical clothing and accessories that supports your baby’s well-being. Our brand is dedicated to providing products that are gentle on delicate skin, made with thoughtfully sourced materials, and designed to grow with your child.

We are based in Los Angeles, California

Orders typically ship within 1-3 business days, though processing times may be longer during sales, product launches, or holidays. Please note that once your package leaves our facility, delivery is managed by the shipping carrier.

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Once an order is placed, an email will be sent to each customer with the tracking number and instructions on how to track the order after your order has been shipped.

Note: Please give the tracking number 24-48 hours to update.

No, at the moment we do not ship internationally

We hope you and your little one love your Ballu Baby purchase! If you’re not fully satisfied, we offer returns or exchanges on most items within 30 days of the fulfillment date.

Eligibility for Returns/Exchanges

• Items must be unworn, unwashed, and unused with original tags and packaging.
• Sale items, items purchased during flash sales, final sale items, and items purchased with a discount of 50% or more are not eligible for returns/exchanges.
• Gift cards cannot be returned.

Exchanges

• We offer exchanges for a different size or color of the same style/price range, provided the item is in new condition.

Defective or Incorrect Items

• If you receive a defective or incorrect item, contact us at hello@ballubaby.com within 7 days of receipt. We’ll help with a replacement or refund.

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1. Email hello@ballubaby.com to initiate a return or exchange, and include your order number.
2. Once approved, you’ll receive a return label (return shipping costs are the customer’s responsibility unless it’s an error on our part).
3. Your refund will be processed once the item is received and inspected. This can take up to 15 business days.

Note: Items received in an unacceptable condition will not be refunded, and you’ll be responsible for shipping costs to return the item to you.

Many of our pieces are designed to grow with your little one, so you might find some styles run larger to accommodate longer wear.

• Machine Wash Cold: Use a gentle cycle on your washing machine with cold water.
• Choose a mild, eco-friendly detergent
• Avoid fabric softners to protect the colors and stitching.
• Air Dry or Tumble Dry Low: For best results, hang dry or use a low heat setting to avoid damaging the fabric.
• Washing your products inside out is a great way to reduce pilling!

Pilling is a common occurrence in natural fibers like bamboo and organic cotton, which are used in Ballu Baby products. It happens due to friction and wear, often when washed with rougher fabrics. While pilling doesn’t affect the clothing’s quality, it can be minimized by washing items inside out, using cold water on a gentle cycle, and air drying.

Pilling is a surface-level issue and doesn’t affect the quality or durability of the clothing. With proper care, your Ballu Baby items will maintain their softness and continue to wear beautifully.

Our clothing is designed with a "grow-with-me" fit, giving your child room to grow. Some styles may run slightly large to allow extended use.

Our sizing may be more generous than other baby brands to allow for growth.

Refer to our size chart for detailed measurements.

Yes, magnetic closures used in baby clothing are carefully designed to be safe. The magnets are sewn securely into the fabric to prevent exposure or choking hazards.

The magnets are strong enough to stay securely fastened during movement but are easy for caregivers to open for quick diaper changes or dressing.

The magnets used in baby clothing are small and unlikely to interfere with most electronics, but it’s best to keep magnetic clothing away from pacemakers and other sensitive devices.

Yes, our magnetic closures are designed to withstand regular machine washing. Follow the care instructions provided to ensure durability.

Our pieces are crafted from high-quality bamboo, and bamboo - organic cotton blends, designed to be breathable, soft, and gentle on delicate skin.

Yes! Our rompers, pajamas, and footies are designed for all-day sleep and play with convertible feet cover and mittens for cozy snuggles – giving your little one the freedom to roam and rest.

Our magnetic closure bum flaps make quick on-the-go diaper checks a breeze, keeping both baby and parent happy!

Yes! Bamboo fabrics are naturally hypoallergenic, breathable, and moisture-wicking, making them perfect for delicate baby skin.

Our essentials are versatile for year-round comfort – lightweight enough for summer and cozy enough to layer for winter.

Bamboo fabric offers natural stretch, making it more forgiving and ensuring comfort.

Bamboo fabric is excellent for babies because it’s ultra-soft, breathable, and hypoallergenic, making it gentle on delicate skin. Its moisture-wicking and temperature-regulating properties help keep babies cool in the heat and warm in colder temperatures. Bamboo is also antibacterial, reducing the chance of odors and irritation, and is naturally sustainable, which aligns with eco-conscious parenting choices.

Bamboo fabric is gentler on the skin because it has naturally smooth fibers without harsh chemical treatments, minimizing friction and irritation. Its hypoallergenic properties make it ideal for sensitive skin, reducing the risk of rashes or allergic reactions. Additionally, bamboo’s breathability helps maintain an optimal temperature and prevents moisture buildup, keeping skin comfortable and dry.

Bamboo and organic cotton are both natural fibers, each with distinct advantages.

Bamboo is highly sustainable due to its fast growth, requires less water, and offers a super soft, breathable, and hypoallergenic fabric that’s great for sensitive skin. It’s also excellent for temperature regulation.

Organic cotton, certified by GOTS, is grown without harmful pesticides and offers a durable, natural softness.

Both fabrics are safe, eco-conscious options, with bamboo focusing more on sustainability and softness, while organic cotton provides reliability and comfort.

Yes, bamboo clothing is often considered worth the investment, especially for baby products. Its natural softness, breathability, and moisture-wicking properties make it gentle on delicate skin, reducing the risk of irritation. Bamboo fabric is also naturally hypoallergenic and thermo-regulating, keeping babies comfortable in various temperatures. Additionally, the durability of bamboo clothing means it holds up well through washes and regular wear. While it can be more expensive than cotton, the eco-friendly nature and longer-lasting quality make bamboo a great option for parents seeking sustainable and functional clothing.

A Quilted Kantha Blanket is a traditional, handcrafted blanket made with soft cotton fabric and detailed stitching. Each quilt is one-of-a-kind and perfect for snuggling or tummy time.

The Ballu Baby Kantha Blanket is a versatile, handcrafted piece perfect for various uses. It’s ideal for keeping your baby cozy during naps and provides a soft surface for tummy time or playtime. Thanks to its heirloom quality, it’s built to last and perfect for handing down through generations. You can also use it as a stylish nursery decor item or as a thoughtful, timeless gift.

Ballu Baby Quilted Kantha Blankets are made from high-quality, natural cotton that is soft and breathable. These quilts are hand-stitched, ensuring durability and a unique, heirloom-quality finish. The cotton used in the quilts provides a lightweight, yet cozy warmth, perfect for year-round use. Each quilt is crafted with care to offer comfort for your baby while being versatile for various uses such as tummy time, nap time, or as a keepsake gift.

Ballu Baby swaddle blankets are perfect for both babies and toddlers. Crafted from ultra-soft, breathable bamboo fabric, they offer cozy comfort and are versatile enough for swaddling, use as stroller covers, or nursing covers. Ideal for keeping your little one snug and secure, these blankets adapt beautifully as your child grows.

Ballu Baby Swaddle Blankets are made from soft, breathable bamboo fabric, known for its gentle feel on delicate skin. Bamboo provides the perfect balance of warmth and breathability, making these swaddles ideal for comforting your baby while being versatile for various uses like stroller covers or swaddles.